Shipping & Returns
We offer free standard shipping on all orders within Canada - no minimum purchase required. Shipping time is usually 3-5 business days after we receive your order. For orders shipping to the United States we offer a flat shipping fee of 20 CAD.
We can arrange expedited shipping at additional charges. Please send us an email at firstname.lastname@example.org to inquire about rates and delivery times.
EASY RETURNS & EXCHANGES
We want you to be happy with your purchase from us. If you are not, you may return or exchange your order within 14 days of receipt.
If you want to exchange an item please email us at email@example.com in order for us to confirm product availability and to set up the free return shipment with Canada Post.
If you want to return an item please send us an email at firstname.lastname@example.org, and we will help you set up the free return shipment with Canada Post.
All returns and exchanges must be in new condition (unused and undamaged), and in the original packaging.
For Customers in the US: Please note that we do not offer free returns on shipments to the United States. The return shipping costs are the responsibility of the customer, and we recommend that all return shipments be insured. If items are damaged during return shipping we will not be able to provide a refund.
We check all items prior to shipping them to you, but should you find that an item has been damaged during shipment, please contact us within 48 hours of receipt, and we will arrange for an exchange or return of the item at no cost to you.
For more details see our Terms of Service